Recent United Airlines ad offering friendly service… Just a few days ago, I wrote that Pepsi should have called the Media Guy before their ill-conceived Kendall Jenner ad launched. Apparently all that was needed was for another major brand to screw up royally in real time to have them breathing a sigh of relief. In […]

Listen…I don’t mean to poop all over the airlines during the holiday season, but between Iberia Airlines’ $5 Nescafé and my latest escapade on Air Canada Rouge, I had to open up iPhone Notes and put my grievances to paper… Just who conceived this ad anyway? Dear Air Canada: Okay, I get it. It’s January […]